Frequently Asked Questions

Have a question and don’t see the answer below? Not a problem!

Please click here to contact our Catering Staff and have all your questions answered.
 

Q: Do you allow Outside Catering?
A: Clients may provide their own catering on a case-by-case basis at the discretion of the North Ranch Country Club. For more information ask your Catering Team.
 
 
Q: Can we bring in our own liquor?
A: No outside liquor is permitted on the property as is compromises our license.  We will permit wine with an associated corkage fee.   
 
 
Q: How long will we have the space?
A: Our Special Event Packages do include five hours of event time. The Ceremony fee will include an additional 30 minutes of event time. However, you can purchase additional overtime by the hour.

 
Q: Can we store items at the venue?
A: Please notify your vendors that North Ranch Country Club will not provide storage for any event items. Therefore, all items must be removed after the conclusion of the event. North Ranch Country Club will not be responsible for articles lost, stolen, or left unattended during or after the conclusions of your event

Q: What is the latest an Event can end?
A: North Ranch Country Club upholds a strict 12:00 am curfew policy.

 
Q: When can we come to set up the room?
A: Your vendors and suppliers may enter the facility no sooner than two hours prior to the scheduled beginning time of your event unless other arrangements are made with the Catering Director/Manager prior to the event.

 
Q: Do you have any decorating restrictions?
A: Decorations may not be affixed to the walls of the facility, and that glitter, confetti, rice, and birdseed are not permitted.

 
Q: Do you allow candles to be used?
A: We do allow the use of candles in our banquet rooms. There may be no open flame and the flame must be two inches from the top of the votive.

 
Q: Will my vendors be fed?
A: 
When your final count is given you can specify how many Vendors you will need meals for and we will accommodate at a special rate.

Q: What is the plan if it rains during my event?
A:  North Ranch is always prepared with a backup plan. We are lucky enough to have two indoor spaces and we can relocate your event Indoors if needed.

 
Q: What is a food and beverage minimum?
A: The minimum expenditure is based on food and beverage revenue only and does not include miscellaneous charges, service charge (20%) or current sales tax. The total cost of the event will depend upon the number of persons attending, the specific menu and beverage items chosen, and any incidental or other items chosen by you prior to the event.

 
Q: What is the Tax and Service Charge?
A: The tax is 7.25% and the service charge is 20%. Service charge is an administrative fee and  is taxable in the state of California; this will be reflected on your estimate.

Q: What is the difference between my coordinator and the Catering Manager?
A: Your Catering Manager will provide a personalized tour, create an estimate of charges outlining your financial commitment to the venue, act as a menu consultant for your food and beverage selections, detail your banquet event order and make sure the information is clearly communicated to the operational team.
We require your day of coordinator to:
• Assist with etiquette and protocol for invitations, family matters, ceremony traditions and toasts.
• Create a comprehensive timeline for your wedding day, from start to finish.
• Work with you to organize and coordinate your ceremony and rehearsal
• Act as liaison between your family, bridal party, and wedding vendors.
• Deliver and arrange ceremony programs, escort cards, place cards, favors, and additional décor.
• Collect any personal items you my have brought at the conclusion of event.

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